Privacy Policy

Nouriqo ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following information when you use this website:

• Contact details you provide, such as your name, phone number, and email address, when you place an order or submit an enquiry.
• Delivery address, when you place an order for shipment.
• Order details, such as the products, quantities, and pack sizes you select.
• Cart information, which is stored only in your own browser (using local storage) and is not transmitted to our servers until you place an order.
• Payment information, which is collected and processed directly by our payment gateway partner, PayU — we do not store your card, UPI, or bank account details on our own systems.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including arranging delivery.
• Respond to enquiries submitted through our contact form.
• Communicate with you about your order, including via WhatsApp where you have initiated contact that way.
• Improve this website and the products and services we offer.

Payments

Online payments made through this website are processed securely by PayU, our third-party payment gateway. PayU collects and processes your payment details directly, in accordance with its own privacy and security policies. Nouriqo does not have access to, and does not store, your complete card, UPI, or net-banking credentials.

Communication via WhatsApp

Some order confirmations and customer communication may take place over WhatsApp. Any information you share with us over WhatsApp is also subject to WhatsApp's own privacy policy and terms.

Cookies and Tracking

This website does not currently use third-party analytics, advertising, or tracking cookies. Our payment gateway, PayU, may use cookies or similar technologies as part of processing your payment securely; this is governed by PayU's own privacy policy. If we introduce additional cookies or tracking in the future, we will update this Privacy Policy accordingly.

Data Sharing

We do not sell or rent your personal information. We share information only where necessary to operate this website and fulfil your order, including with:

• PayU, to process online payments.
• Courier and logistics partners, to deliver your order.
• Service providers who help us operate this website, where required.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that it be deleted, using the contact details on our Contact page.

Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have any questions about this Privacy Policy, please reach us via the contact details on our Contact page, or by phone at +91 99606 25495.